Sector:
Private Sector
IT / Software
Solutions / Disciplines:
Permanent Roles
Contract Roles
Commercial & Legal Roles
Talent / Project Solutions
Online Marketplace Embraces Complexity
Client Background
An online marketplace, widely recognized for its buying and selling services, is primarily known to consumers for facilitating peer-to-peer transactions. However, at its core, this is a rapidly growing technology company. As the business scaled, the complexity of their commercial contracts increased, creating unforeseen risks and challenges.
Project Objectives and Challenges
Our client faced undefined but critical issues around their commercial contracts. As they signed larger and more intricate deals with suppliers and software partners, the risk of financial exposure grew. While the legal team managed routine matters effectively, they lacked the dedicated resources and specialised expertise required to navigate these increasingly complex contracts.
Why Arguile?
The client was referred to Arguile through an interim contractor who recognized the growing contractual risks. Arguile’s proven ability to identify and deliver high-caliber commercial professionals positioned them as the ideal partner. Their expertise in placing both interim and permanent roles allowed them to provide a flexible, phased solution tailored to the company’s needs.
Approach and Execution
Arguile recommended a two-phase strategy:
Interim Placement
Arguile placed an experienced Commercial Lawyer with a background in scaling software businesses. This interim professional conducted a thorough audit of the company’s existing contracts, identified key risks, and implemented immediate controls to stabilize the situation.
Arguile’s dual expertise in legal and commercial matters ensured comprehensive oversight without the need for additional guidance.
Permanent Hire
Simultaneously, Arguile advised the online marketplace to recruit a permanent Commercial Contracts Manager. The interim professional played a pivotal role in the hiring process, helping to define the role, assess candidates, and onboard the new hire.
This approach ensured a smooth transition, with the interim providing mentorship until the permanent manager was fully integrated.
Results and Impact
Arguile’s intervention brought the company’s contractual processes under control, significantly reducing financial risk. The interim audit uncovered potential exposures that were addressed before any issues materialized, ensuring that the company could continue its growth trajectory without fear of contractual pitfalls. Additionally, by maximizing contract value—identifying instances of overpayment and scope creep—the new commercial team ensured that supplier relationships remained both cost-effective and compliant.
Client Feedback and Future Potential
The online marketplace acknowledged the value of Arguile’s proactive approach in highlighting and mitigating risks they hadn’t fully recognized. The successful placement of both interim and permanent professionals demonstrated Arguile’s capacity to deliver tailored solutions that go beyond traditional recruitment. This case study serves as a template for other growing tech companies that may be unaware of their need for commercial contract expertise.
When Should Companies Partner with Arguile?
Arguile adopted a strategic, relationship-focused approach.
Increasing Contract Complexity
Are your contracts becoming more sophisticated, with higher financial stakes and multiple obligations?
Lack of Clear Ownership
Is your legal team stretched thin, or are contracts being juggled between departments without clear leadership?
Emerging Risk Concerns
Are you unsure of your obligations and potential risks if contracts aren’t properly managed?
If these challenges resonate with your business, Arguile can provide the expertise and specialist talent you need.
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