Supplier Business Manager (PR/007114)

Salary: £65,000 – £80,000 (DOE)

Benefits: 10% car allowance + up to 20% annual bonus

Locations: Hybrid, 8 days a month in either South and North offices

We are seeking an experienced Supplier Business Manager to play a key role in managing a critical supply chain within a complex, regulated service environment. This is a high-impact role focused on ensuring supplier performance, managing risk, and maintaining continuity of front-line services for customers.

You will act as the primary interface between the business and its suppliers, balancing customer demands and internal priorities while building strong, collaborative supplier relationships. You’ll also provide insight to inform future procurement and supply chain strategy.

The Role

As a Supplier Business Manager, you will be accountable for supplier performance across the full lifecycle and will act as a trusted partner to both internal stakeholders and external suppliers.

Key responsibilities include:

• Managing suppliers through their lifecycle, including onboarding, operational management and offboarding
• Leading supplier performance management, risk management and issue resolution
• Ensuring clear and robust performance delivery plans are in place across all elements of the balanced scorecard
• Owning Monthly Supplier Review (MSR) reporting, ensuring performance data is accurate, meaningful and timely
• Working collaboratively with internal teams to ensure demand forecasts are understood and aligned across contracts
• Triangulating business and supplier data to ensure invoicing aligns with actual performance
• Supporting timely and accurate payment of supplier invoices in line with contractual terms
• Owning in-life budget forecasting and supporting variation mitigation plans with clear reporting
• Implementing and maintaining supplier contract and performance governance frameworks
• Acting as the day-to-day point of contact and first escalation for supplier issues
• Supporting audits, assurance activities and dispute resolution
• Driving continuous improvement initiatives across cost, service quality and risk
• Gathering customer and market insight on capability and technology to inform business decisions and future procurement

About You

You will bring a strong background in supplier or contract management within a service-led environment and be comfortable operating in a complex, multi-stakeholder organisation.

Essential skills and experience:

• Experience working in a service-based contract environment (experience in sectors such as energy, telecoms or regulated services is desirable)
• Strong understanding of supplier management, performance management and issue resolution
• Experience managing supplier budgets, forecasting and financial performance
• Proven stakeholder management skills, including senior-level engagement
• Strong negotiation, conflict management and problem-solving capability
• Excellent communication skills, with the ability to translate complex issues into clear, concise messages for senior audiences
• A proactive, detail-oriented approach with a strong focus on outcomes and continuous improvement

If interested, please get in contact with Abigail Bailey – Abigail.bailey@arguilesearch.com